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Information Systems & Service Design - Prof. Mädche

Kaiserstraße 89-93
76133 Karlsruhe

Kollegiengebäude am Kronenplatz (Geb. 05.20)

Phone: +49 721 608-41585
Fax: +49 721 608-41588

E-Mail: office-iseJks0∂iism kit edu 

Office hours:
M-Th: 8:30 am-1:30 pm
F: 8:30 am-12:00 pm

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Digital Innovations

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Thesis

Check our current proposals for bachelor and master thesis projects as well as practical seminars and get in contact with us.

Welcome!

The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research, education, and innovation on designing interactive intelligent systems.  The research belongs to the Institute of Information Systems and Marketing (IISM) and is embedded into the Information Systems & Engineering group. ISSD is also part of the Karlsruhe Service Research Institute (KSRI)

The research group is positioned at the intersection of Information Systems (german: Wirtschaftsinformatik) and Human-Computer Interaction (HCI). Our mission is to create impactful scientific knowledge for designing interactive intelligent systems that enable humans to perform activities more efficiently, effectively, and meaningful. We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.

The group is organized in three research departments: Digital Experience & Participation, Intelligent Enterprise Systems, and Digital Service Design & Innovation. Current topics of research are Human-AI Interaction, Cognitive Interaction Technologies, Physiological Computing Systems, Interactive Business Intelligence & Analytics Systems, and Interactive Systems Engineering. 

!!! Despite the current restrictions caused by COVID-19, we are committed to deliver our core teaching offerings. Further information is available here !!!

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NEWS

Successful PhD defense by Ulrich Gnewuch
Successful PhD defense by Ulrich Gnewuch Ulrich Gnewuch successfully defended on June 4th 2020 his PhD thesis titled mehr
Neuro
Dr. Hermann Zemlicka Award for Most Visionary Paper Moritz Langner, Peyman Toreini, and Alexander Maedche have received an award at the NeuroIS Retreat 2020 for their paper „Attention Board: A Quantified-Self Dashboard for Enhancing Attention Management with Eye-Tracking“ mehr
 
Chatbot
Improving Natural Language Capabilities of the Telefonica/O2 Chatbot Aura Together with Telefonica Germany and the Saarland University we have investigated the improvement of the natural language capabilities of the chatbot AURA from O2. mehr
two open
Two open PhD Scholarship positions in the "Karlsruhe Citizen Experimentation" initiative Within the new strategic IISM initiative "Karlsruhe Citizen Experimentation" we plan investigate innovative Citizen Science approaches within large-scale field experiment. mehr
 
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New Publication in DSS: The effect of interactive analytical dashboard features on situation awareness and task performance The Decision Support Systems (DSS) journal published a research paper by Mario Nadj, Alexander Maedche, and Christian Schieder. mehr
Participation at ECIS 2020
Participation at ECIS 2020 The work of the IISM-ISE research group of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt is presented at the virtual European Conference on Information Systems (ECIS) with 12 accepted conference papers. mehr
 
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15th International Conference on Design Science Research in Information Systems and Technologies (DESRIST)

The ISE Research group will be present at the 15th International Conference on Design Science Research in Information Systems and Technologies (DESRIST) External Link in Kristiansand, Norway with 5 accepted papers in the fields of Digital Service Design & Innovation, Applied AI for Services and Digital Experience & Participation: more..

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Teachin Offerings
Teaching Offerings Summer 2020

Despite the current restrictions caused by COVID-19, we are committed to deliver our core teaching offerings. The following teaching offerings will be provided in the upcoming summer semester 2020...more

 
Pandemie
Working during the pandemic

The Research Group Information Systems & Service Design (Prof. Mädche) has published a compact manual for distributed work that helps companies that have to send their employees to the home office...more

New practical seminar offers published
New practical seminar offers published Practical seminars are embedded in many of our Bachelor / Master modules and provide an alternative to traditional lectures. In practical seminars, students get an individual assignment and develop a running software prototype. mehr
 
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Office vacant until further notice

Due to the current situation, our office is not staffed until further notice. We are happy to process your requests by email office-ise@iism.kit.edu

Easy Care Technology and Research Group ISSD launch strategic partnership
Easy Care Technology and Research Group ISSD launch strategic partnership

The research group "Information Systems & Service Design" headed by Prof. Mädche and Easy Care Technology launch a strategic partnership...more