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Information Systems & Service Design - Prof. Mädche

Fritz-Erler-Straße 23
76133 Karlsruhe

Röserhaus (Geb. 01.86)

Phone: +49 721 608-41585
Fax: +49 721 608-41588

E-Mail: office-issdPbn0∂iism kit edu 

Office hours:
M-Th: 8:30 am-1:30 pm
F: 8:30 am-12:00 pm

Write your thesis with us!

Check our current proposals for bachelor and master thesis projects and get in contact with us.


The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research and education on designing intelligent and user-centric information systems and digital service systems.  The research group belongs to the Institute of Information Systems and Marketing (IISM) and is embedded into the Information Systems & Engineering group. Specifically, we investigate the lifecycle of information systems from a user-centered digital transformation perspective as well as novel concepts of interactive intelligent systems for enterprises and the society.


Senacor Case Challenge 2018
Senacor Case Challenge 2018 In 2018, our industry partner Senacor will again organize a case challenge for all interested students. All teams will present their results to a jury and can win prices up to 5000 Euro. more
Mittelstand 4.0 Competence Center Usability started

The ISE Research Group (Prof. Mädche) is one of the members of the Mittelstand 4.0 Competence Center Usability funded by Ministerium für Wirtschaft und Energie. The Competence Center supports SMEs in the application of usability and user experience concepts. The competence center is closely aligned with the non-profit organization Usability in Germany (UIG e.V.) and the Digital Experience Network@KIT. 

Participation at ICIS 2017

 The ISE Research group will be present at the International Conference on Information Systems (ICIS) 2017 in Seoul, South Korea with 6 accepted conference and workshop publications in the fields of digital experience (avatars, chatbots, assistance systems) and IS engineering & transformation (business model tools, IS use in transformations)...more

Successful PhD defense by Benedikt Morschheuser
Successful PhD defense by Benedikt Morschheuser We congratulate Benedikt Morschheuser for the successful defense of his thesis on the topic of "Gamification of Crowdsourcing Systems: Empirical Studies and Design".
DX Network Member Event on Nov 2nd 2017
DX Network Member Event on Nov 2nd 2017 The members EnBW, schufa, Deutsche Bank and SAP could get an overview on the network's main activities, upcoming events and most importantly get to know each other in an informal atmosphere. more
The app Parkineers in the media
The App Parkineers in the Media Parkineers - the continuation of our research project ParKing has raised great interest in the media. more
Join Us
New Research Assistant Position

In cooperation with the Bosch Group we are offering a research assistant position in “Self-Service Analytics”. 

New Tool for Design Science Projects: MyDesignProcess
New Tool for Design Science Projects: MyDesignProcess MyDesignProcess (MDP) is a platform for researchers to support design projects and enable documenting, sharing, and publication of design knowledge. more
UX-Day 2017
UX-Day 2017 Co-organized by Prof. Maedche this years UX-Day again took place at Alte Feuerwache, Mannheim on October 10th 2017. more
Spin IT Off – Event for Doctoral Students in IT
Spin IT Off - Event for Doctoral Students in IT In cooperation with Cyberforum this one-day event is designed to help doctoral students in the field of information technology to explore the business potential of their research work. more
Successful PhD defense by Phillip Haake
Successful PhD defense by Phillip Haake We congratulate Phillip Haake for the successful defense of his thesis on the topic of "Understanding Effective Use in the (Post)-Implementation Phase of Information Systems" more
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New publication in Computers in Human Behavior (CHB)

The CHB published a new research article by Benedikt Morschheuser, Marc Riar, Prof. Alexander Mädche and our colleague from Tampere University of Technology Prof. Juho Hamari. In this article, they investigate how games and their game features induce and cultivate cooperation.

Research Group at ECIS 2017 The research group will be present at the 25th European Conference on Information Systems (ECIS) in Guimarães, Portugal, with 5 accepted publications and a workshop covering various topics. more
Call for Papers: Journal of the Association for Information Systems (JAIS) Special Issue on "Accumulation and Evolution of Knowledge in Design Science Research"

Submission deadline: November, 30th, 2017 more
Call for Papers: Business and Information Systems Engineering (BISE) Special Issue on "Design Science Research and Digital Innovation"

Submission deadline: March, 1st, 2018 more