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Information Systems & Service Design - Prof. Mädche

Fritz-Erler-Straße 23
76133 Karlsruhe

Röserhaus (Geb. 01.86)

Phone: +49 721 608-41585
Fax: +49 721 608-41588

E-Mail: office-issdCru5∂iism kit edu 

Office hours:
M-Th: 8:30 am-1:30 pm
F: 8:30 am-12:00 pm

Write your thesis with us!

Check our current proposals for bachelor and master thesis projects and get in contact with us.


The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research and education on designing intelligent and user-centric information systems and digital service systems.  The research group belongs to the Institute of Information Systems and Marketing (IISM) and is embedded into the Information Systems & Engineering group. Specifically, we investigate the lifecycle of information systems from a user-centered digital transformation perspective as well as novel concepts of interactive intelligent systems for enterprises and the society.


Research Assistant "Self-Service Analytics" in cooperation with Bosch Group

This job position is funded by the project “Self-Service Analytics” in cooperation with the Bosch Group . The project is set up for three years and aims at developing new concepts in the area of Business Intelligence & Analytics (BI&A)...more

Business Intelligence Systems Capstone Project Presentations finalized
Business Intelligence Systems Capstone Project Presentations finalized On February 9th, 13 teams of the lecture "Business Intelligence Systems" (BIS) presented the results of their capstone project in the KD2Lab at KIT. The capstone project was done in cooperation with KPMG AG as part of the joint KIT-KPMG Business Intelligence & Analytics Lab...more
Practical Seminar “Digital Service Design in the Energy Sector" finalized

 On February 8th, 2018, 12 students participating in the practical seminar "Digital Service Design in the Energy Sector" presented the results of their semester work at EnBW...more

Leibniz Research Network “Taxation in the Era of Digital Transformation“


The IISM Research Group of Prof. Maedche is participating in a Leibniz collaborative research project.

The aim of this interdisciplinary research network is to examine how digital transformation affects the functionality of tax systems...more

Paper at ACM CHI 2018 Conference on Human Factors in Computing Systems accepted
Paper at ACM CHI 2018 Conference on Human Factors in Computing Systems accepted Our paper "Got Flow? Using Machine Learning on Physiological Data to Classify Flow" co-authored by Raphael Rissler, Mario Nadj, Michael Knierim and Alexander Maedche was accepted on the Late Breaking Work track of the CHI 2018 conference in Montreal, Canada...more
Practical Seminar: Digital Service Design "Future of Work" finalized On February 8 th 2018, 16 students of the Practical Seminar: Digital Service Design (DSD) presented their final results and prototypes at the KD2-Lab in Karlsruhe...more
New publication in Project Management Journal (PMJ)

PMJ published the article “Using Process Theory for Accumulating Project Management Knowledge: A Seven-Category Model” by F. Niederman, S.T. March, and Benjamin Mueller. ...more 

Interdisciplinary master thesis: Scaling user-centered design techniques through speech-based conversational agents

For those of you that are interested in working on a company-proposed product design challenge while advancing research on data-driven user-centered design, applications for our master’s thesis project as part of the Agile Innovation Lab 2018 (IPEK) are now open.

Learn more
KPMG Ideation Challenge “Augmented Reality“

Crack complex and real business issues through creative Augmented Reality (AR) using Microsoft Hololens technology. To find out more and to register before March 1st to attend the Ideation Workshop, please visit kpmg.com/ideationchallenge...more

Techtag: 2018 IT Trends UX Design and Blockchain

Members of the ISE group comment on Techtag IT trends for the year 2018. Read more...

Digital Service Design Capstone Project finalized
DSD Capstone Project Commerzbank Trip On January 16th 2018, 29 students of the lecture "Digital Service Design" (DSD) participated in the Commerzbank trip to Frankfurt. more
Mittelstand 4.0 Competence Center Usability started

The ISE Research Group (Prof. Mädche) is one of the members of the Mittelstand 4.0 Competence Center Usability funded by Ministerium für Wirtschaft und Energie, interconnected the non-profit organization Usability in Germany (UIG e.V.) and the Digital Experience Network@KIT.