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Information Systems & Service Design - Prof. Mädche

Fritz-Erler-Straße 23
76133 Karlsruhe

Röserhaus (Geb. 01.86)

Phone: +49 721 608-41585
Fax: +49 721 608-41588

E-Mail: office-issdLbd6∂iism kit edu 

Office hours:
M-Th: 8:30 am-1:30 pm
F: 8:30 am-12:00 pm

Write your thesis with us!

Check our current proposals for bachelor and master thesis projects and get in contact with us.


The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research and education on designing intelligent and user-centric information systems and digital service systems.  The research group belongs to the Institute of Information Systems and Marketing (IISM) and is embedded into the Information Systems & Engineering group. Specifically, we investigate the lifecycle of information systems from a user-centered digital transformation perspective as well as novel concepts of interactive intelligent systems for enterprises and the society.
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Open Student Assistant Position

For our cross-locational research project MyDesignProcess.com we are looking for a student assistant. Further information can be found here.

EnBW Logo
Open Position: "Tax Digitalization – Intelligent Assistance“ in cooperation with EnBW

Die ausgeschriebene Promotionsstelle ist in dem auf drei Jahre angelegten, drittmittelfinanzierten Kooperationsprojekt mit dem CFO-Bereich der EnBW AG (https://www.enbw.com/index_en.html) und dem Lehrstuhl für Betriebswirtschaftliche Steuerlehre II (Prof. Dr. Christoph Spengel) der Fakultät für Betriebswirtschaftslehre an der Universität Mannheim angesiedelt...more

DX Network is organizing the first UX-JamCamp

The jam is focused on standards of inspiration, innovation und creative experimentation with digital technologies.The participation in the event is free, the event is open to all interested (students as well as professionals)...mehr

Team Smubi ID
Team Smubi ID from KIT wins the KPMG Ideation Challenge 2018

Congratulations to team Smubi ID for winning the KPMG Ideation Challenge 2018! The KIT team representing Germany in the international competition could convince the jury with an innovative augmented reality solution for the healthcare sector...more

Participation at ECIS 2018

The ISE Research group will be present at the 25th European Conference on Information Systems (ECIS-2018) in Portsmouth, UK with 9 accepted papers in the fields of digital experience (chatbots, attentive user interfaces, digital nudging), electronic markets (prediction markets, robo-advisory), IS engineering & transformation (data-driven business model tools, process standardization measurement). Furthermore, Jella Pfeiffer and Stefan Morana are organizing a workshop on „Designing User Assistance in  Interactive Intelligent Systems“...more

Two articles at the Journal of the Association for Information Systems (JAIS) accepted for publication

Two design-oriented research articles authored by the Information Systems & Service Design research group of the Institute of Information Systems and Marketing (IISM) have been accepted for publication in the Journal of the Association for Information Systems (JAIS)...more

Schloss Dagstuhl
Dagstuhl Seminar “Software Business, Platforms, and Ecosystems: Fundamentals of Software Production Research“

As part of the Dagstuhl Seminar (April 29 – May 2nd 2018) thought leaders from academia and industry to share their knowledge and experiences in software production research are invited...more

Work & Hobbies - Interview with Ulrich Gnewuch in KITdialog and clicKIT Magazine

In an interview in the current issue of the KIT employee magazine KITdialog, Ulrich Gnewuch talks about how playing American football for the KIT SC Engineers provides a great opportunity to take a break from his work as a research assistant at the Institute of Information Systems and Marketing (IISM)...more

Participation at DESRIST 2018
Participation at DESRIST 2018 The ISE Research group will be present at the 13th International Conference on Design Science Research in Information Systems and Technologies (DESRIST) in Chenna, India with 8 accepted papers...more
Open Position: Full Professor Consumer & User Behavior (W3)

The Department of Economics and Management within Division II - Informatics, Economics, and Society - invites applications for a position as  Full Professor in Consumer & User Behavior (W3) at the Institute of Information Systems and Marketing (IISM)...more

Research Assistant "Self-Service Analytics" in cooperation with Bosch Group

This job position is funded by the project “Self-Service Analytics” in cooperation with the Bosch Group . The project is set up for three years and aims at developing new concepts in the area of Business Intelligence & Analytics (BI&A)...more

Business Intelligence Systems Capstone Project Presentations finalized
Business Intelligence Systems Capstone Project Presentations finalized On February 9th, 13 teams of the lecture "Business Intelligence Systems" (BIS) presented the results of their capstone project in the KD2Lab at KIT. The capstone project was done in cooperation with KPMG AG as part of the joint KIT-KPMG Business Intelligence & Analytics Lab...more
Practical Seminar “Digital Service Design in the Energy Sector" finalized

 On February 8th, 2018, 12 students participating in the practical seminar "Digital Service Design in the Energy Sector" presented the results of their semester work at EnBW...more

Leibniz Research Network “Taxation in the Era of Digital Transformation“


The IISM Research Group of Prof. Maedche is participating in a Leibniz collaborative research project.

The aim of this interdisciplinary research network is to examine how digital transformation affects the functionality of tax systems...more

Paper at ACM CHI 2018 Conference on Human Factors in Computing Systems accepted
Paper at ACM CHI 2018 Conference on Human Factors in Computing Systems accepted Our paper "Got Flow? Using Machine Learning on Physiological Data to Classify Flow" co-authored by Raphael Rissler, Mario Nadj, Michael Knierim and Alexander Maedche was accepted on the Late Breaking Work track of the CHI 2018 conference in Montreal, Canada...more
Mittelstand 4.0 Competence Center Usability started

The ISE Research Group (Prof. Mädche) is one of the members of the Mittelstand 4.0 Competence Center Usability funded by Ministerium für Wirtschaft und Energie, interconnected the non-profit organization Usability in Germany (UIG e.V.) and the Digital Experience Network@KIT.