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Stefan Morana

Dr. Stefan Morana

Postdoctoral researcher
Room: 485
Phone: +49 721 608-41587
stefan moranaTrh9∂kit edu

Karlsruhe Institute of Technology (KIT)
Institute of Information Systems and Marketing (IISM)
Fritz-Erler-Straße 23
76133 Karlsruhe


Research Interest

  • User Assistance
  • Guidance and Explanations in Information Systems
  • Digital Assistants and Conversational Agents
  • Intelligent and Interactive Information Systems
  • Design Science Research
  • Business Process Management
  • Gamification
  • Document-centric Enterprise Systems
 
Please see also my ResearchGate profile and chatbotresearch.com.

 

Designing User Assistance Systems (UAS)

Jella Pfeiffer and myself organize workshops addressing the design of user assistance systems.
The next workshop is held at the 2018 European Conference on Information Systems.

Short CV

  • since 2016: Postdoctoral researcher at the Institute of Information Systems and Marketing, KIT
  • 2012-2015: Research assistant at the Chair of Information Systems IV and Institute for Enterprise Systems, University of Mannheim
  • 2010-2012: Research assistant at University of Applied Sciences, Darmstadt
  • 2007-2010: Studies of Computer Science, M.Sc. at the University of Applied Sciences, Darmstadt and the University of Wisconsin
  • 2004-2007: Studies of Computer Science, B.Sc. at the University of Applied Sciences, Darmstadt

 

Teaching

  • Winter 2018/19: Foundations of Digital Services B (website)
  • Summer 2018: Interactive Information Systems (website)
  • Summer 2018: Methods and Theories in IS Research Seminar (website)
  • Winter 2017/18: Foundations of Digital Services B (website)
  • Summer 2017: Methods and Theories in IS Research Seminar (website)
  • Winter 2016/17: Foundations of Digital Services B (website)
  • Summer 2016: Methods and Theories in IS Research Seminar (website)

 

Awards

  • 2017:   Best Paper Nominee at the International Conference on Wirtschaftsinformatik 2017
  • 2016:   HMD Best Paper Award for one of the three best papers published in all HMD journals of 2015
  • 2016:   Best Conference Paper Award at the DESRIST 2016

 

Publications


Monographs
Projektwissen spielend einfach managen mit der ProjectWorld.
Schacht, S.; Reindl, A.; Morana, S.; Maedche, A.
2016. Springer, Berlin. doi:10.1007/978-3-658-14854-6
Theses
Journal Articles
Tool Support for Design Science Research—Towards a Software Ecosystem: A Report from a DESRIST 2017 Workshop.
Morana, S.; vom Brocke, J.; Maedche, A.; Seidel, S.; Adam, M. T. P.; Bub, U.; Fettke, P.; Gau, M.; Herwix, A.; Mullarkey, M. T.; Nguyen, H. D.; Sjöström, J.; Toreini, P.; Wessel, L.; Winter, R.
2018. Communications of the Association for Information Systems, 43 (Article 17), 239 - 256. doi:10.17705/1CAIS.04317
Robo-Advisory : Digitalization and Automation of Financial Advisory.
Jung, D.; Dorner, V.; Glaser, F.; Morana, S.
2018. Business & information systems engineering, 60 (1), 81-86. doi:10.1007/s12599-018-0521-9
Interaktion mit smarten Systemen : Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz.
Morana, S.; Friemel, C.; Gnewuch, U.; Maedche, A.; Pfeiffer, J.
2017. Wirtschaftsinformatik & Management, 9 (5), 42-51. doi:10.1007/s35764-017-0101-7
Tool-Support for Design Science Research: Design Principles and Instantiation.
vom Brocke, J.; Fettke, P.; Gau, M.; Houy, C.; Maedche, A.; Morana, S.; Seidel, S.
2017. SSRN, 1-13. doi:10.2139/ssrn.2972803
A review of the nature and effects of guidance design features.
Morana, S.; Schacht, S.; Scherp, A.; Maedche, A.
2017. Decision support systems, 97, 31–42. doi:10.1016/j.dss.2017.03.003
Gamification im beruflichen Alltag - Fakt oder Fiktion?.
Schacht, S.; Morana, S.; Maedche, A.
2017. Wissenschaft trifft Praxis, (6), 30-36
Advanced User Assistance Systems.
Mädche, A.; Morana, S.; Schacht, S.; Werth, D.; Krumeich, J.
2016. Business & information systems engineering (1867-0202, 2363-7005), 58 (5), 367–370. doi:10.1007/s12599-016-0444-2
Projekterfahrungen spielend einfach mit der ProjectWorld! : Ein gamifiziertes Projektwissensmanagementsystem.
Schacht, S.; Reindl, A.; Morana, S.; Maedche, A.
2015. HMD Praxis der Wirtschaftsinformatik, 52 (6), 878-890. doi:10.1365/s40702-015-0176-7
The Evolution of Design Principles Enabling Knowledge Reuse for Projects: An Action Design Research Project.
Schacht, S.; Morana, S.; Maedche, A.
2015. Journal of Information Technology Theory and Application (JITTA), 16 (3), 5 – 36
Conference Proceedings Articles
Fraud and Manipulation Prevention in Prediction Markets.
Kloker, S.; Straub, T.; Morana, S.; Weinhardt, C.
2018. Designing for a digital and globalized world. 13th International Conference, DESRIST 2018, Chennai, IND, June 3-6, 2018. Ed.: S. Chatterjee, Springer, Cham
The Effect of Social Reputation on Retention: Designing a Social Real-Time Delphi Platform [in press].
Kloker, S.; Straub, T.; Morana, S.; Weinhardt, C.
2018. Proceedings of the 26th European Conference on Information Systems (ECIS2018), Portsmouth, UK, June 23-28, 2018
Designing Conversational Agents for Energy Feedback.
Gnewuch, U.; Morana, S.; Heckmann, C.; Maedche, A.
2018. Designing for a Digital and Globalized World: 13th International Conference, Proceedings, DESRIST 2018, Chennai, India, June 3-6, 2018. Ed.: S. Chatterjee, 18-33, Springer International Publishing, Cham. doi:10.1007/978-3-319-91800-6_2
The Project World : Gamification in Project Knowledge Management.
Schacht, S.; Morana, S.; Mädche, A.
2014. ECIS 2014 Proceedings : 22th European Conference on Information Systems, Tel Aviv, Israel, 9th - 11th June 2014. Ed.: M. Avital, AIS Electronic Library
ITSM ProcessGuide : A longitudinal and multi-method field study for real-world DSR artifact evaluation.
Morana, S.; Schacht, S.; Gerards, T.; Mädche, A.
2015. At the Vanguard of Design Science : First Impressions and Early Findings from Ongoing Research : 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20th - 22nd May 2015. Ed.: B. Donnellan, 109-116, University College, Cork
ITSM ProcessGuide : A Process Guidance System for IT Service Management.
Morana, S.; Gerards, T.; Mädche, A.
2015. New Horizons in Design Science : Broadening the Research Agenda, Proceedings of the 10th International Conference, DESRIST 2015, Dublin, Ireland, 20th - 22nd May 2015. Ed.: B. Donnellan, 406-410, Springer, Cham. doi:10.1007/978-3-319-18714-3_32
Designing a Process Guidance System to Support User's Business Process Compliance.
Morana, S.; Schacht, S.; Scherp, A.; Mädche, A.
2015. Building a Better World through Information Systems : 35th International Conference on Information Systems, ICIS 2014, Volume 4, Auckland, New Zealand, 14th - 17th December 2014, 2398-2416, Curran, Red Hook (NY)
Understanding the Effects of Process Guidance Systems on Users' Process Compliance Performance.
Morana, S.; Schacht, S.; Gerards, T.; Mädche, A.
2015. OASIS Pre-ICIS Workshop 2015, Fort Worth, Texas, USA, 12th December 2015
Towards Designing Cooperative and Social Conversational Agents for Customer Service.
Gnewuch, U.; Morana, S.; Maedche, A.
2017. Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, ROK, December 10-13, 2017. Research-in-Progress Papers., AISeL, Seoul, ROK
Web Survey Gamification - Increasing Data Quality in Web Surveys by Using Game Design Elements.
Schacht, S.; Keusch, F.; Bergmann, N.; Morana, S.
2017. Twenty-Fifth European Conference on Information Systems (ECIS), Guimarães, P, June 5-10, 2017, Universidade do Minho, Guimarães, P
On the Role of Users' Cognitive-Affective States for User Assistance Invocation [in press].
Friemel, C.; Morana, S.; Pfeiffer, J.; Maedche, A.
2017. Proceedings of the Gmunden Retreat on NeuroIS, Gmunden, Austria, June 12-14, 2017. Ed.: F. Davis, 1-10
Designing Attention-aware Business Intelligence and Analytics Dashboards.
Toreini, P.; Morana, S.
2017. Designing the Digital Transformation: DESRIST 2017 Research in Progress Proceedings. 12th International Conference on Design Science Research in Information Systems and Technology, Karlsruhe, 30. Mai - 1. Juni 2017, 64-72, KIT, Karlsruhe. doi:10.5445/IR/1000069452
"I did use it!" - Assessing subjective vs objective cognitive artifact usage.
Morana, S.; Kroenung, J.; Maedche, A.
2017. 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Schweiz, 12. - 15. Februar 2017, 1021-1035, St. Gallen
Towards Designing an Assistant for Semi-Automatic EMS Dispatching.
Reuter-Oppermann, M.; Morana, S.; Hottum, P.
2017. Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI, USA, January 4-7, 2017, 3556-3565, University of Hawai'i at Manoa, Honolulu (HI)
Designing an End User Participation and Involvement Assistant for Continuous IS Development.
Haake, P.; Morana, S.; Schacht, S.; Zhou-Hartmann, L.; Maedche, A.
2016. Proceedings of the International Conference on Information Systems (ICIS) 2016, December 11-14, 2016, Dublin
Towards designing individual value-oriented decision support for selecting internet-based services.
Dorner, V.; Morana, S.; Maedche, A.; Weinhardt, C.
2016. INFORMATIK 2016 : Informatik von Menschen für Menschen, 46. Jahrestagung der Gesellschaft für Informatik, 26.-30. September 2016, Klagenfurt. Hrsg.: H. C. Mayr, Gesellschaft für Informatik, Bonn
Exploring the Design, Use, and Outcomes of Process Guidance Systems : A Qualitative Field Study.
Morana, S.; Schacht, S.; Mädche, A.
2016. Tackling Society's Grand Challenges with Design Science : 11th International Conference, DESRIST 2016, St. John’s, NL, Canada, May 23-25, 2016, Springer, Canada. doi:10.1007/978-3-319-39294-3_6
Designing knowledge interface systems: Past, present, and future.
Gregor, S.; Maedche, A.; Morana, S.; Schacht, S.
2016. Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2016. St. John, Canada, 23-25 May. Ed.: J. Parsons, 43-50
Are you a Maverick? Towards a Segmentation of Collaboration Technology Users.
Schacht, S.; Morana, S.; Urbach, N.; Maedche, A.
2015. Thirty Sixth International Conference on Information Systems, December 13-16, 2015, Fort Worth, Texas, USA
User Guidance for Document-Driven Processes in Enterprise Systems.
Morana, S.; Schacht, S.; Scherp, A.; Mädche, A.
2013. Design science at the intersection of physical and virtual design : 8th international conference ; proceedings, DESRIST 2013, Helsinki, Finland, June 11 - 12, 2013. Ed.: J. vom Brocke, 494-501, Springer, Berlin. doi:10.1007/978-3-642-38827-9_42
Towards a Situation-Awareness-Driven Design of Operational Business Intelligence & Analytics Systems.
Nadj, M.; Morana, S.; Mädche, A.
2015. At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research. 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20-22 May 2015. Ed.: B. Donnellan, 33-40, University College, Cork
Presentations
Designing Neuro-aware Invocation of User Assistance Systems.
Friemel, C.; Morana, S.; Pfeiffer, J.; Maedche, A.
2017. Designing Human-Computer Assistance Systems, Workshop at the International Conference on Wirtschaftsinformatik 2017, St. Gallen, Switzerland, 12.02.2017
Design Science Research in Service Science: Towards a Theory-Grounded Design of Digital Service Systems.
Morana, S.; Hottum, P.; Maedche, A.
2016. Service Science: Perspectives from the Next Generation of Service Scholars, Pre-ECIS Workshop, Istanbul, Turkey, June 12th, 2016
Understanding the Effects of Process Guidance Systems on Users’ Process Compliance Performance.
Morana, S.; Schacht, S.; Gerards, T.; Maedche, A.
2015. 2015 OASIS Pre-ICIS Workshop, Fort Worth, TX, USA, December 12th, 2015