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Digital Service Systems

The Karlsruhe Service Research Institute KSRI is one of the leading institutes in service-oriented research. Since April 2008 KSRI has fostered interdisciplinary service research in order to support and advance the progress of the service domain. As an innovative private-public-partnership between industry and academia, the KSRI provide a service innovation hub and excellence in education for students, future researchers, and practitioners in the field of service science. Delivering innovative concepts, methods, and technologies with a focus on Smart Services in the context of the Internet of Things, Healthcare, Participation through Crowd-based Services and Mobility Services, and eMobility, KSRI is at the forefront of intelligent services for real-world networks.

Especially for education, this means providing a unique profile with clear visibility for companies. KSRI is thereby focusing on those services which are jointly co-created by provider and customers as partners and whose delivery is enabled or support by ICT (Information & Communication Technology)

Gaining practical experience in collaboration with industry partners is a central aspect of this market-oriented education of services professionals. We offer a wide variety of lectures in the field of services, comprising both technical and business-oriented courses. Further information is available here.