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Intelligent & Real-Time Information Systems

Building on advanced information and communication technologies today's information systems become increasingly intelligent. One key category of systems we are investigating are  Business Intelligence & Analytics (BI & A) systems. BI&A refers to the techniques, technologies, systems, practices, methodologies, and applications that analyze critical business data to help an enterprise better understand its business and market and make timely business decisions. In this research area we are specifically focusing on the question of how to design and manage BI& A systems from an end-user perspective in order to achieve effective use and improve decision making.

Furthermore, we are also investigating next-generation enterprise systems enabling intelligent and real-time business process execution.  A key challenge in this area is designing the man-machine communication in a sense that humans can effectively use the capabilities provided by advanced information systems.

Head of Area

Prof. Dr. Alexander Mädche
Phone: +49 721 608-41580


Mario Nadj
Mario Nadj
+49 721 608-41584

Raphael Rissler
Raphael Rissler
+49 721 608-41583

Dr. Norbert Koppenhagen
Dr. Norbert Koppenhagen
+49 721 608-41587


  • Process Visibility / Business Process Intelligence
  • Situation Awareness in Real-time Business intelligence
  • IT Interruptions in Intelligent, Real-Time Systems


  • Behavioral experiments in the lab, the field, and online
  • Design Science Research
  • Surveys
  • Qualitative research methods
  • Literature reviews



  • Smart Process Applications




Cooperation Partners



Selected Publication of the Research Group

The psychophysiology of flow: A systematic review of peripheral nervous system features [ [in press].
Knierim, M. T.; Rissler, R.; Dorner, V.; Maedche, A.; Weinhardt, C.
2017. Gmunden Retreat on NeuroIS, Gmunden, Austria, June 12-14, 2017, Springer, Berlin
The impact of IT-mediated interruptions on flow and task performance.
Rissler, R.
2017. Doctoral Consortium Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 5-10 June 2017
Towards an integrative theoretical framework of IT-mediated interruptions.
Rissler, R.; Nadj, M.; Adam, M.; Mädche, A.
2017. Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 5-10 June 2017, 1950-1967, AIS Electronic Library (AISeL), Atlanta
Towards a Taxonomy of Real-Time Business Intelligence Systems.
Nadj, M.; Schieder, C.
2017. 25th European Conference on Information Systems (ECIS 2017), Guimarães, P, June 5-10, 2017. Proceedings, Tap Portugal, Lissabon
Flow in Information Systems Research: Review, Integrative Theoretical Framework, and Future Directions.
Rissler, R.; Nadj, M.; Adam, M. T. P.
2017. 13th International Conference on Wirtschaftsinformatik, Wirtschaftsinformatik 2017 (WI-2017), St. Gallen, 12-15 February 2017, 1051-1065
Process Intelligence for the Digital Age – Process Visibility Meets Process Mining.
Volmering, T.; Nadj, M.; Trump, R.; Maedche, A.
2016. Proceedings of the 14th International Conference, BPM 2016, Rio de Janeiro, Brazil, September 18-22, 2016, 1-13, Springer, Cham
A Situation Awareness Driven Design for Predictive Maintenance Systems: The Case of Oil and Gas Pipeline Operations.
Nadj, M.; Jegadeesan, H.; Maedche, A.; Hoffmann, D.; Erdmann, P.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, June 12-15, 2016, 1-10
Quo Vadis Real-Time Business Intelligence? A Descriptive Literature Review and Future Directions.
Nadj, M.; Schieder, C.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, June 12-15, 2016, 1-21
Real-Time Business Intelligence: Eine systematische Identifikation aktueller Forschungsbedarfe.
Blaser, F.; Nadj, M.; Schieder, C.
2016. Multikonferenz Wirtschaftsinformatik (MKWI) 2016: Research-in-Progress- und Poster-Beiträge, Technische Universität Ilmenau, 09.-11. März 2016. Hrsg.: V. Nissen, 1367-1378, Universitätsverlag Ilmenau, Ilmenau
Designing a supply network artifact for data, process, and people integration.
Koppenhagen, N.; Müller, B.; Mädche, A.; Li, Y.; Hiller, S.
2016. Information systems and e-business management, 14 (3), 613–636. doi:10.1007/s10257-015-0296-1
The Smart Mobile Application Framework (SMAF) - Exploratory Evaluation in the Smart City Contex.
Nadj, M.; Haeußler, F.; Wenzel, S.; Maedche, A.
2016. Multikonferenz Wirtschaftsinformatik (MKWI) 2016, Technische Universität Ilmenau, 09.-11. März 2016, Band 3. Hrsg.: V. Nissen, 1367-1378, Universitätsverlag Ilmenau, Ilmenau
The Effect of Recommender Systems on Users’ Situation Awareness and Actions.
Kretzer, M.; Nadj, M.; Mädche, A.
2015. ICIS 2015 Proceedings : 36th International Conference on Information Systems: Exploring the Information Frontier, Fort Worth, United States, December 13-16, 2015, 1-12, Association for Information Systems, Atlanta (GA)
Towards a Situation-Awareness-Driven Design of Operational Business Intelligence & Analytics Systems.
Nadj, M.; Morana, S.; Mädche, A.
2015. At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research. 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20-22 May 2015. Ed.: B. Donnellan, 33-40, University College, Cork
Design Principles for Supply Network Systems. Dissertation.
Koppenhagen, N.
2013. Universitätsbibliothek Mannheim, Mannheim
Design Science Research in Action - Anatomy of Success Critical Activities for Rigor and Relevance.
Koppenhagen, N.; Gaß, O.; Müller, B.
2012. 20th European Conference on Information Systems (ECIS 2012), Barcelona, Spain, June 10-13, 2012
How Do Procurement Networks Become Social? Design Principles Evaluation in a Heterogeneous Environment of Structured and Unstructured Interactions.
Koppenhagen, N.; Katz, N.; Mädche, A.; Müller, B.
2012. International Conference on Information Systems (ICIS), Shanghai, China, 4-7 December 2011. Vol. 5, 3635-3653, Curran, Red Hook (NY)
Anatomy of knowledge bases used in design science research: A literature review.
Gaß, O.; Koppenhagen, N.; Biegel, H.; Maedche, A.; Müller, B.
2012. Design Science Research in Information Systems. Advances in Theory and Practice : 7th International Conference (DESRIST), Las Vegas, USA, May 14-15, 2012. Ed.: K. Peffers, 328-344, Springer, Berlin. doi:10.1007/978-3-642-29863-9_24
Towards Collaborative Procurement Network Enterprise Systems - A Design Science Research Project.
Koppenhagen, N.; Mädche, A.
2010. Pre-ICIS, Workshop on Enterprise Systems, Saint Louis, USA, 11.12.2010
Das Schließen des Kreislaufs im Einkauf mit mySAP SRM.
Koppenhagen, N.; Thome-Fix, V.
2007. Elektronische Beschaffung : Stand und Entwicklungstendenzen. Hrsg.: W. Brenner, 161-189, Springer, Berlin. doi:10.1007/978-3-540-34018-8_8