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Martin Berner

Dr. Martin Berner

External Research Assistant
Office Hours: by appointment only
Room: 487
Phone: +49 721 608-41582
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Karlsruhe Institute of Technology (KIT)
Institute of Information Systems and Marketing (IISM)
Fritz-Erler-Straße 23
76133 Karlsruhe

Research Interest

  •  Process Visibility

Short CV

  • Since 2016: Vice President, Engineering Services (User Experience Platform), SAP SE, Walldorf
  • Since 2012: External PhD Student at the Institute for Enterprise Systems, University of Mannheim
  • 2010-2015: Vice President, Operations (HANA Cloud Integration, SAP NetWeaver BPM, PI and Gateway), SAP AG, Walldorf
  • 2003-2010: Project Manager (SAP NetWeaver Mobile & CE), SAP AG, Walldorf
  • 1999-2003: Senior Consultant (SAP CRM), SAP Deutschland AG & Co. KG, Mannheim
  • 1995-1999: Consultant & Trainer (C++, OOA, UML, QM), Integrata Unternehmensberatung GmbH, Frankfurt
  • 1990-1995: Studies of Business Education at the University of Mannheim


The Impact of Process Visibility on Process Performance - A Multiple Case Study of Operations Control Centers in ITSM.
Berner, M.; Augustine, J.; Maedche, A.
2016. Business & information systems engineering, 58 (1), 31-42. doi:10.1007/s12599-015-0414-0
Design Principles for an Enterprise Systems Chartering Method.
Berner, M.; Gansen, J.; Mädche, A.
2015. At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research. 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Dublin, Ireland, 20-22 May 2015. Ed.: B. Donnellan, 117-124, University College, Cork
SAP Operational Process Intelligence: Empowering Line-of-Business Workers with Real-time Process Visibility.
Berner, M.; Harshavardhan, J.
2014. BPMD 2014 : Proceedings of the BPM Demo Sessions 2014 Co-located with the 12th International Conference on Business Process Management (BPM 2014) Eindhoven, The Netherlands, September 10, 2014. Ed.: L. Limonad, 6-10, CEUR-WS.org, Aachen
Assessing the Need for Visibility of Business Processes - A Process Visibility Fit Framework.
Graupner, E.; Berner, M.; Mädche, A.; Jegadeesan, H.
2014. Business Process Management : 12th International Conference on Business Process Management (BPM), Haifa, Israel, September 7-11, 2014. Ed.: S. Sadiq, 383-391, Springer, Berlin. doi:10.1007/978-3-319-10172-9_26
Business Intelligence & Analytics for Processes – A Visibility Requirements Evaluation.
Graupner, E.; Berner, M.; Mädche, A.; Jegadeesan, H.
2014. Multikonferenz Wirtschaftsinformatik (MKWI), Paderborn, Germany, 26. - 28. Februar 2014. Ed.: D. Kundisch, 154-166, Universität Paderborn, Paderborn
The Information Panopticon in the Big Data Era.
Berner, M.; Graupner, E.; Mädche, A.
2014. Journal of Organization Design, 3 (1), 14-19. doi:10.7146/jod.9736
Process Visibility - Towards a Conceptualization and Research Themes.
Berner, M.; Graupner, E.; Mädche, A.; Müller, B.
2013. Digital Innovation in the Service Economy. 33. International Conference on Information Systems (ICIS), Orlando, USA, December 16-19, 2012. Vol.: 5, 4351-4363, Curran, Red Hook (NY)