Information Systems & Service Design

The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research, education, and innovation on designing interactive intelligent systems.

Information Systems & Service Design

The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research, education, and innovation on designing interactive intelligent systems.  The research belongs to the Institute of Information Systems and Marketing (IISM) and is embedded into the Information Systems & Engineering group. ISSD is also part of the Karlsruhe Service Research Institute (KSRI).

The research group is positioned at the intersection of Information Systems (german: Wirtschaftsinformatik) and Human-Computer Interaction (HCI). Our mission is to create impactful scientific knowledge for designing interactive intelligent systems that enable humans to perform activities more efficiently, effectively, and meaningful. We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.

The group is organized in three research departments: Digital Experience & ParticipationIntelligent Enterprise Systems, and Digital Service Design & Innovation. Current topics of research are Human-AI Interaction, Cognitive Interaction Technologies, Physiological Computing Systems, Interactive Business Intelligence & Analytics Systems, and Interactive Systems Engineering. 

New Project “Digital Citizen Science @ KD²Ex: Experimental Research for Wellbeing, Work, and Education at Home“ supported by KIT Excellence University funding
New Project ?Digital Citizen Science @ KD²Ex: Experimental Research for Wellbeing, Work, and Education at Home? supported by KIT Excellence University funding

As part of the excellence university project “KIT Future Fields“ Prof. Dr. Weinhardt (IISM), Prof. Dr. Mädche (IISM), Prof. Dr. Nieken (IBU), Prof. Dr. Scheibehenne (IISM), Prof. Dr. Szech (ECON), Prof. Dr. Volkamer (AIFB) und Prof. Dr. Woll (IfSS) have received funding for the upcoming 18 months.

 

Strategisches Ziel des Projektes ist es, Digital Citizen Science als neue, vielversprechende Forschungsmethode für die sozial- und wirtschaftswissenschaftliche Forschung zu entwickeln und zu etablieren.

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Participation at HICSS 2021
Participation at HICSS 2021

The IISM research groups of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt are present at the Annual Hawaii International Conference on System Sciences in Hawaii with 11 accepted conference papers.

 

For further information feel free to directly contact the authors.

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New book published by Dr. Dennis Kaiser
New book published by Dr. Dennis Kaiser

Dr. Dennis Kaiser, former doctoral student at the research group ISSD, has published a book titled „Berufsbegleitend promovieren in den Wirtschaftswissenschaften“ at Springer.

 

Title: Berufsbegleitend promovieren in den Wirtschaftswissenschaften

Author: Dennis Kaiser

Link

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New Team Member: Daniel Schloß
New Team Member: Daniel Schloß

We welcome Daniel Schloß as a new team member in the ISSD group. He studied Economics and Business Management at the University of Würzburg. Daniel will work on the reseach topic „Human-AI Interaction“ in cooperation with the hsag (Heidelberger Services AG). Further information about Daniel.

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Speaker Series Digital Citizen Science “Exploring innovative approaches to data quality in online citizen science“
Speaker Series Digital Citizen Science "Exploring innovative approaches to data quality in online citizen science"

On October 27th 2020, 2 PM Roman Lukyanenko (HEC Montréal, Canada) and Jeff Parsons (Memorial University of Newfoundland, Canada) will present their research on online citizen science in the speaker series Digital Citizen Science in KD²Ex.

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Official launch of the fair.digital initiative
Official launch of the fair.digital initiative

As part of the karlsruhe.digital innovation festival the fair.digital initiative was officially launched on December 16th 2020 in Karlsruhe.

Prof. Maedche is co-founder of fair.digital e.V. The non-profit organization stands for the fair treatment of users and the promotion of the digital sovereignty of people, companies, and society. Digital products and services certified with the fair.digital seal of quality are characterized by following three central principles: data security, transparency, and fairness.

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ICIS India
Participation at ICIS 2020

The research groups of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt from IISM and KSRI will be present at the International Conference on Information Systems (ICIS) 2020 with 4 accepted conference papers.

 

For further information feel free to directly contact the authors.

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Anja Seiffer
New team member: Anja Seiffer

We welcome Anja Seiffer as a new team member in our research group. Before joining us, Anja studied Industrial Engineering and Management at KIT and worked in the software industry in a marketing position for several years. She will work on the research topic "Human-Centric AI-based Process Digitalization".

Further information about Anja

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Successful Completion of "Designing Interactive Systems" Virtual Capstone Project

Due to the COVID-19 pandemic, the Capstone Project in this year's Designing Interactive Systems (DIS) lecture was conducted completely virtually. 28 students worked on a real-world challenge provided by our partner EnBW and designed innovative prototypes based on lecture content. The results of the students were well-received by EnBW and lead to fruitful discussions in the final presentation session. Students also gained valuable insights into virtual team work and hands-on experience with collaboration tools (e.g., MS Teams, Slack, Miro).

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New Book “Design Science Research.Cases“ published
New Book "Design Science Research.Cases" published

Together with Jan vom Brocke and Alan Hevner, Alexander Maedche published a book providing a twelve examples on how to apply Design Science Research (DSR). Design Science Research is a powerful paradigm enabling researchers to make important contributions to society and industry. Simply stated, the goal of DSR is to generate knowledge on how to find innovative solutions to important problems in the form of models, methods, constructs and instantiations.

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Person working remotely, with both a video call an code open on their laptop.
New Teaching Offering: CDT Seminar

Starting this fall, we offer a new type of seminar, open to Bachelor and Master students: the Current Topics in Digital Transformation Seminar. Each semester we offer the opportunity to work on state-of-the-art research topics, with a wide range of applicable methods.

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Person in lab-coat holding 3D-model of chemical structure of some molecule.
Joint Master's Thesis with SZS

Join us in researching ML-based interactive labeling systems to extract structural formulas and improve document accessibility for visually impaired people! The goal of this Master’s thesis is to design, develop and evaluate an interactive labeling system to support the accessibility of figures. The specific context are chemical structural formulas, which offer many interesting alternative representations.

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