M. Sc. Ivo Benke
- Office Hours: By appointment
- Room: 4C-03
- Phone: +49 721 608-41587
- ivo benkeCci0∂kit edu
Karlsruhe Institute of Technology (KIT)
Institute of Information Systems and Marketing (IISM)
Kaiserstraße 89
76133 Karlsruhe
Research Interest
Dear reader,
Thank you for your interest in my work. On this website you can find detailed information about my research interest in Computer-supported Cooperative Work (CSCW) and Human-Computer-Interaction, previous work in research and education and further information.
Within my research I am interested in the following specific topics:
- Emotional Competence, Emotions, and Affective Computing
- AI-based Conversational Agents and Chatbots
- Groups and Virtual Team Research
- Human-Centered Design, User Experience, and Design Science Research
Please see also ChatbotResearch.com for further interest.
Are you also interested in these topics? Do you want to discuss research or are you a student interested in the topic and looking for a thesis supervisor? Feel free to contact me!
Short CV
- Since 02/2018: Doctoral Researcher in the research group of Information Systems & Service Design (ISSD) at the Karlsruhe Institute of Technology (KIT)
- Participation at Doctoral Consortiums at ECSCW 2019, Salzburg and Mensch und Computer 2018, Dresden
- 2014 – 2017: M. Sc. Industrial Engineering and Management at the Karlsruhe Institute of Technology (KIT)
- 2010 – 2014: B. Sc. Industrial Engineering and Management at the Karlsruhe Institute of Technology (KIT)
Exchange Semester in Barcelona and Brussels.
Internships and work experience at Freudenberg SE, Adidas AG, the European Parliament and Siemens Healthineers AG.
Projects
- BASF AG – App Store Usability
- Capstone-Projects with EnBW - Designing Interactive Information Systems
Reviewing
Reviewer for IEEE Computer, International Conference on Information Systems (ICIS), European Conference on Information Systems (ECIS), Hawaii International Conference on System Sciences (HICSS), International Conference on Wirtschaftsinformatik (WI), CONVERSATIONS '20, Pre-ICIS Workshop on HCI Research in MIS.
Supervision
Open Projects
In case of interest in a thesis (BA/MA/Sem) I am open for interesting ideas or opportunities. You can write me in case of interest.
| More Information |
Running Projects
| Master thesis: | CollaborationKIT 2.0 | Running |
Selected Finished Projects
| Master thesis: | Designing a Digital Platform for Non-profit Organizations | Finished |
| Master thesis: | Designing a Digital Assistant for Virtual Project Meetings | Finished |
| Bachelor thesis: | Leveraging the Internet of Things for Collaboration: Using Augmented Reality to Support Teams across Business Layers | Finished |
| Bachelor thesis: | Qualitative Analysis of Collaboration and Communication Problems in Intercultural Organizations | Finished |
| Bachelor thesis: | Designing Chatbot-based Affective Feedback in Computer-Mediated Communication (CMC) of Virtual Teams | Finished |
| Seminar thesis: | Ethics in AI | Finished |
| Seminar thesis: | Help or Horror: Emotion Analysis through Virtual Assistants and Chatbots | Finished |
| Seminar thesis: | Roles of Chatbots in Team Collaboration - A Literature Review | Finished |
Teaching
- Summer 2020: Designing Interactive Systems, IISM (Lecture)
- Summer 2019: Interactive Systems, IISM (Lecture)
- Summer 2018: Interactive Information Systems, IISM (Lecture)
- Summer 2017: Teaching Assistant for the lecture „Management von Informatik Projekten“, AIFB (Lecture)
Activities
Conferences and Workshops
Organization of Workshop "UUX im Unternehmen – Ein Dauerlauf mit Hindernissen?" at Mensch und Computer 2020, Magdeburg (virtually)
Organization of Workshop "Vom ersten Schritt bis zum Dauerlauf. Wie bringt man Usability und User Experience (UUX) ins Unternehmen?" at Mensch und Computer 2019, Hamburg
Organization of Workshop "UUX-Praxis im Wandel: Usability und User Experience in Zeiten der Digitalisierung" at Mensch und Computer 2018, Dresden
Community
Contributor and member of the Usability in Germany e.V. since 2018
Videos, Seminars, and Podcasts
Article for the IHK Magazin about successful remote work for SMEs.
Interview at radio station Radio Regenbogen about Home-Office in times of COVID-19.
Interview in the SWR Landesschau tv-show about Remote Work and Social Distancing.
Publication List
Benke, I.; Vetter, S.; Maedche, A.
2021. Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing (CSCW ’21 Companion), October 23–27, 2021, Virtual Event, USA, Association for Computing Machinery (ACM)
Benke, I.; Knierim, M. T.; Maedche, A.
2020. Proceedings of the ACM on human-computer interaction, 4 (CSCW2), Article No.: 118. doi:10.1145/3415189
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2020. AIS transactions on human-computer interaction, 12 (4), 206–227. doi:10.17705/1thci.00136
Feine, J.; Adam, M.; Benke, I.; Maedche, A.; Benlian, A.
2020. Designing for digital transformation : co-creating services with citizens and industry : 15th international conference on design science research in information systems and technology, DESRIST 2020, Kristiansand, Norway, December 2-4, 2020 : proceedings. Ed.: Sara Hofmann, 126–141, Springer Verlag. doi:10.1007/978-3-030-64823-7_13
Benke, I.
2020. ECIS 2020 Proceedings - Twenty-Eighth European Conference on Information Systems, Marrakesh, Marokko, June 15 - 17, 2020, AIS eLibrary (AISeL)
Benke, I.; Guth, P.; Rietz, T.; Maedche, A.
2020. Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik (WI2020), Potsdam, 08.-11-03.2020
Burmester, M.; Laib, M.; Benke, I.; Minge, M.
2019. Mensch und Computer 2019 - Workshopbeiträge, 8.-11. September 2019, Hamburg. Hrsg.: F. Steinicke, Gesellschaft für Informatik (GI). doi:10.18420/muc2019-ws-287
André, E.; Bayer, S.; Benke, I.; Benlian, A.; Cummins, N.; Gimpel, H.; Hinz, O.; Kersting, K.; Mädche, A.; Mühlhäuser, M.; Riemann, J.; Schuller, B. W.; Weber, K.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Benke, I.
2019. Proceedings of 17th European Conference on Computer-Supported Cooperative Work, European Society for Socially Embedded Technologies (EUSSET 2019), Salzburg, A, June 8-12, 2019
Rietz, T.; Benke, I.; Maedche, A.
2019. 14. Internationale Tagung Wirtschaftsinformatik (WI2019)
Benke, I.; Maedche, A.
2019. HMD, 56 (1), 50–69. doi:10.1365/s40702-018-00492-4
Burmester, M.; Benke, I.; Döbelt, S.; Minge, M.; Stein, E.; Stevens, G.
2018. Mensch und Computer 2018 - Workshopband, 02.-05.September 2018, Dresden. Hrsg.: R. Dachselt, 461–472, Gesellschaft für Informatik (GI). doi:10.18420/muc2018-ws09-0546
Toreini, P.; Benke, I.; Langner, M.; Schaumann, S.; Schwarzenboeck, J.; Bamberger, C.; Maedche, A.
2018. SIGHCI 2018 Proceedings - HCI/MIS Workshop 2018 - The 17th Annual Pre-ICIS Workshop on HCI Research in MIS, San Francisco, California, December 13, 2018, AIS eLibrary (AISeL)