Dr. Jasper Feine
- Office Hours: By Appointment
- Room: 4C-04
- Phone: +49 721 608-48380
- jasper feineLil2∂kit edu
Karlsruhe Institute of Technology (KIT)
Institute of Information Systems and Marketing (IISM)
Kaiserstraße 89
76133 Karlsruhe
Research Interests
- Interative Chatbot Engineering
- Social Conversational Agents
- Chatbots in Mental Health
- Ethics in Design Science Research
Short CV
| 06.2018 – 09.2021 | Doctoral Researcher at the Institute of Information Systems & Service Design (ISSD) at the Karlsruhe Institute of Technology (KIT) |
| 2014 – 2018 | M.Sc. Industrial Engineering and Management at Karlsruhe Institute of Technology (KIT) |
| 2011 – 2014 | B.Sc. Industrial Engineering and Management at Karlsruhe Institute of Technology (KIT) |
- Exchange semesters at JCU in Singapore (2014) and at KAIST in Seoul, South-Korea (2018).
- Participation as a doctoral student at the ICIS 2019 doctoral consortium in Munich, Germany.
Teaching
- Winter Semester 2018/19: Digital Service Design Seminar
- Summer Semester 2019: Digital Service Design Seminar, ISSD Literature Review Seminar
- Winter Semester 2019/20: Wirtschaftsinformatik I, Digital Service Design Seminar, ISSD Literature Review Seminar
- Summer Semester 2020: Wirtschaftsinformatik II, ISSD Literature Review Seminar
- Winter Semester 2020/21: Wirtschaftsinformatik I, Digital Service Design Seminar, ISSD Literature Review Seminar
Community Work
Reviewer for:
- International Conference on Wirtschaftsinformatik (WI) 2019
- European Conference on Information Systems (ECIS) 2019
- International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2019
- Journal of "Business & Information Systems Engineering" (BISE)
- International Conference on Wirtschaftsinformatik (WI) 2020
- European Conference on Information Systems (ECIS) 2020
- International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2020
- Computers in Human Behavior (CHB)
- International Journal of Human-Computer Interaction (IJHCS)
- International Conference on Wirtschaftsinformatik (WI) 2020
- CONVERSATIONS 2020 – 4th International Workshop on Chatbot Research
- ACM Conference on Human Factors in Computing Systems (CHI) 2020
- European Conference on Information Systems (ECIS) 2021
- ACM Transactions on Interactive Intelligent Systems (TiiS)
- Business Process Management Conference (BPM 2021)
- International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2021
- International Conference on Information Systems (ICIS) 2021
- Information Systems Frontiers
- International Conference on Wirtschaftsinformatik (WI) 2022
Publications
Designing interactive development systems for social conversational agents. PhD dissertation.
Feine, J.
2021, July 20. Karlsruher Institut für Technologie (KIT)
Feine, J.
2021, July 20. Karlsruher Institut für Technologie (KIT)
On Implementing Ethical Principles in Design Science Research.
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2020. AIS transactions on human-computer interaction, 12 (4), 206–227. doi:10.17705/1thci.00136
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2020. AIS transactions on human-computer interaction, 12 (4), 206–227. doi:10.17705/1thci.00136
Designing Interactive Chatbot Development Systems.
Feine, J.; Morana, S.; Maedche, A.
2020. Forty-First International Conference on Information Systems (ICIS), December 13-16, 2020, Art.-Nr.: 1870, Association for Information Systems (AIS)
Feine, J.; Morana, S.; Maedche, A.
2020. Forty-First International Conference on Information Systems (ICIS), December 13-16, 2020, Art.-Nr.: 1870, Association for Information Systems (AIS)
A Chatbot Response Generation System.
Feine, J.; Morana, S.; Maedche, A.
2020. MuC ’20: Proceedings of the Conference on Mensch und Computer, September 6–9, 2020, Magdeburg, Germany. Ed.: B. Preim, 333–341, Association for Computing Machinery (ACM). doi:10.1145/3404983.3405508
Feine, J.; Morana, S.; Maedche, A.
2020. MuC ’20: Proceedings of the Conference on Mensch und Computer, September 6–9, 2020, Magdeburg, Germany. Ed.: B. Preim, 333–341, Association for Computing Machinery (ACM). doi:10.1145/3404983.3405508
Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study.
Feine, J.; Adam, M.; Benke, I.; Maedche, A.; Benlian, A.
2020. Designing for digital transformation : co-creating services with citizens and industry : 15th international conference on design science research in information systems and technology, DESRIST 2020, Kristiansand, Norway, December 2-4, 2020 : proceedings. Ed.: Sara Hofmann, 126–141, Springer Verlag. doi:10.1007/978-3-030-64823-7_13
Feine, J.; Adam, M.; Benke, I.; Maedche, A.; Benlian, A.
2020. Designing for digital transformation : co-creating services with citizens and industry : 15th international conference on design science research in information systems and technology, DESRIST 2020, Kristiansand, Norway, December 2-4, 2020 : proceedings. Ed.: Sara Hofmann, 126–141, Springer Verlag. doi:10.1007/978-3-030-64823-7_13
ExpBot - A dataset of 79 dialogs with an experimental customer service chatbot.
Gnewuch, U.; Feine, J.; Morana, S.; Mädche, A.
2020, March 26. doi:10.5445/IR/1000117842
Gnewuch, U.; Feine, J.; Morana, S.; Mädche, A.
2020, March 26. doi:10.5445/IR/1000117842
Towards an Actionable Ethical Compass for Developing AI-enabled Artifacts in Design Science Research.
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Gender Bias in Chatbot Design.
Feine, J.; Gnewuch, U.; Morana, S.; Maedche, A.
2019. Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Ed.: A. Følstad, 79–93, Springer. doi:10.1007/978-3-030-39540-7_6
Feine, J.; Gnewuch, U.; Morana, S.; Maedche, A.
2019. Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Ed.: A. Følstad, 79–93, Springer. doi:10.1007/978-3-030-39540-7_6
Designing a Chatbot Social Cue Configuration System.
Feine, J.; Morana, S.; Maedche, A.
2019. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibrary (AISeL)
Feine, J.; Morana, S.; Maedche, A.
2019. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibrary (AISeL)
A Taxonomy of Social Cues for Conversational Agents.
Feine, J.; Gnewuch, U.; Morana, S.; Maedche, A.
2019. International journal of human - computer studies, 132, 138–161. doi:10.1016/j.ijhcs.2019.07.009
Feine, J.; Gnewuch, U.; Morana, S.; Maedche, A.
2019. International journal of human - computer studies, 132, 138–161. doi:10.1016/j.ijhcs.2019.07.009
Leveraging Machine-Executable Descriptive Knowledge in Design Science Research – The Case of Designing Socially-Adaptive Chatbots.
Feine, J.; Morana, S.; Maedche, A.
2019. Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 76–91, Springer International Publishing. doi:10.1007/978-3-030-19504-5_6
Feine, J.; Morana, S.; Maedche, A.
2019. Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 76–91, Springer International Publishing. doi:10.1007/978-3-030-19504-5_6
Conceptualization of the Problem Space in Design Science Research.
Maedche, A.; Gregor, S.; Morana, S.; Feine, J.
2019. Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 18–31, Springer International Publishing. doi:10.1007/978-3-030-19504-5_2
Maedche, A.; Gregor, S.; Morana, S.; Feine, J.
2019. Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 18–31, Springer International Publishing. doi:10.1007/978-3-030-19504-5_2
Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis.
Feine, J.; Morana, S.; Gnewuch, U.
2019. 14. Internationale Tagung Wirtschaftsinformatik (WI2019), 1115–1129
Feine, J.; Morana, S.; Gnewuch, U.
2019. 14. Internationale Tagung Wirtschaftsinformatik (WI2019), 1115–1129