Home | Legals | Data Protection | Sitemap | KIT
Jasper_Feine

M. Sc. Jasper Feine
Office Hours: By Appointment
Room: 4C-04
Phone: +49 721 608-48380
jasper feineUjx6∂kit edu

Karlsruhe Institute of Technology (KIT)
Institute of Information Systems and Marketing (IISM)
Kaiserstraße 89
76133 Karlsruhe

    Follow me on ResearchGate 

Research focus

 

Short CV:

Since 06.2018 Doctoral Researcher at the Institute of Information Systems & Service Design (ISSD) at the Karlsruhe Institute of Technology (KIT)
2014 – 2018 M.Sc. Industrial Engineering and Management at Karlsruhe Institute of Technology (KIT)
2011 – 2014 B.Sc. Industrial Engineering and Management at Karlsruhe Institute of Technology (KIT)
  • Exchange semesters at JCU in Singapore (2014) and at KAIST in Seoul, South-Korea (2018).
  • Participation as a doctoral student at the ICIS 2019 doctoral consortium in Munich, Germany.

Teaching:

  • Winter Semester 2018/19: Digital Service Design Seminar
  • Summer Semester 2019: Digital Service Design Seminar, ISSD Literature Review Seminar
  • Winter Semester 2019/20: Wirtschaftsinformatik I, Digital Service Design Seminar, ISSD Literature Review Seminar
  • Summer Semester 2020: Wirtschaftsinformatik II, ISSD Literature Review Seminar

If you are interested in writing a Bachelor or Master thesis related to chatbots or conversational agents (conceptual, empirical, technical) you are welcomed to directly send me an E-Mail so we can find a suitable research topic for you.

Reviewing:

  • International Conference on Wirtschaftsinformatik (WI) 2019
  • European Conference on Information Systems (ECIS) 2019
  • International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2019
  • Journal of "Business & Information Systems Engineering" (BISE)
  • International Conference on Wirtschaftsinformatik (WI) 2020
  • European Conference on Information Systems (ECIS) 2020
  • International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2020
  • Computers in Human Behavior (CHB)

Publications


ExpBot - A dataset of 79 dialogs with an experimental customer service chatbot.
Gnewuch, U.; Feine, J.; Morana, S.; Mädche, A.
2020, März 26. doi:10.5445/IR/1000117842
Towards an Actionable Ethical Compass for Developing AI-enabled Artifacts in Design Science Research.
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Gender Bias in Chatbot Design.
Feine, J.; Gnewuch, U.; Morana, S.; Maedche, A.
2019. Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Ed.: A. Følstad, 79–93, Springer, Cham. doi:10.1007/978-3-030-39540-7_6
Designing a Chatbot Social Cue Configuration System.
Feine, J.; Morana, S.; Maedche, A.
2019. 40th International Conference on Information Systems (ICIS 2019), München, 15.-18. Dezember 2019, AIS eLibrary
A Taxonomy of Social Cues for Conversational Agents.
Feine, J.; Gnewuch, U.; Morana, S.; Maedche, A.
2019. International journal of human - computer studies, 132, 138–161. doi:10.1016/j.ijhcs.2019.07.009
Leveraging Machine-Executable Descriptive Knowledge in Design Science Research – The Case of Designing Socially-Adaptive Chatbots.
Feine, J.; Morana, S.; Maedche, A.
2019. Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 76–91, Springer International Publishing, Cham. doi:10.1007/978-3-030-19504-5_6
Conceptualization of the Problem Space in Design Science Research.
Maedche, A.; Gregor, S.; Morana, S.; Feine, J.
2019. Extending the Boundaries of Design Science Theory and Practice – 14th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2019, Worcester, MA, USA, June 4–6, 2019, Proceedings. Ed.: B. Tulu, 18–31, Springer International Publishing, Cham. doi:10.1007/978-3-030-19504-5_2
Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis.
Feine, J.; Morana, S.; Gnewuch, U.
2019. 14. Internationale Tagung Wirtschaftsinformatik (WI2019), 1115–1129