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Information Systems & Service Design - Prof. Mädche

Kaiserstraße 89-93
76133 Karlsruhe

Kollegiengebäude am Kronenplatz (Geb. 05.20)

Phone: +49 721 608-41585
Fax: +49 721 608-41588

E-Mail: office-iseEkd6∂iism kit edu 

Office hours:
M-Th: 8:30 am-1:30 pm
F: 8:30 am-12:00 pm

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Digital Innovations

Take a look at our research and student prototypes

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Thesis

Check our current proposals for bachelor and master thesis projects as well as practical seminars and get in contact with us.

Welcome!

The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research, education, and innovation on designing interactive intelligent systems.  The research belongs to the Institute of Information Systems and Marketing (IISM) and is embedded into the Information Systems & Engineering group. ISSD is also part of the Karlsruhe Service Research Institute (KSRI)

The research group is positioned at the intersection of Information Systems (german: Wirtschaftsinformatik) and Human-Computer Interaction (HCI). Our mission is to create impactful scientific knowledge for designing interactive intelligent systems that enable humans to perform activities more efficiently, effectively, and meaningful. We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.

The group is organized in three research departments: Digital Experience & Participation, Intelligent Enterprise Systems, and Digital Service Design & Innovation. Current topics of research are Human-AI Interaction, Cognitive Interaction Technologies, Physiological Computing Systems, Interactive Business Intelligence & Analytics Systems, and Interactive Systems Engineering. 

!!! Despite the current restrictions caused by COVID-19, we are committed to deliver our core teaching offerings. Further information is available here !!!

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NEWS

two open
Two open PhD Scholarship positions in the "Karlsruhe Citizen Experimentation" initiative Within the new strategic IISM initiative "Karlsruhe Citizen Experimentation" we plan investigate innovative Citizen Science approaches within large-scale field experiment. mehr
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New Publication in DSS: The effect of interactive analytical dashboard features on situation awareness and task performance The Decision Support Systems (DSS) journal published a research paper by Mario Nadj, Alexander Maedche, and Christian Schieder. mehr
 
Participation at ECIS 2020
Participation at ECIS 2020 The work of the IISM-ISE research group of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt is presented at the virtual European Conference on Information Systems (ECIS) with 12 accepted conference papers. mehr
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15th International Conference on Design Science Research in Information Systems and Technologies (DESRIST)

The ISE Research group will be present at the 15th International Conference on Design Science Research in Information Systems and Technologies (DESRIST) External Link in Kristiansand, Norway with 5 accepted papers in the fields of Digital Service Design & Innovation, Applied AI for Services and Digital Experience & Participation: more..

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Teachin Offerings
Teaching Offerings Summer 2020

Despite the current restrictions caused by COVID-19, we are committed to deliver our core teaching offerings. The following teaching offerings will be provided in the upcoming summer semester 2020...more

Pandemie
Working during the pandemic

The Research Group Information Systems & Service Design (Prof. Mädche) has published a compact manual for distributed work that helps companies that have to send their employees to the home office...more

 
New practical seminar offers published
New practical seminar offers published Practical seminars are embedded in many of our Bachelor / Master modules and provide an alternative to traditional lectures. In practical seminars, students get an individual assignment and develop a running software prototype. mehr
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Office vacant until further notice

Due to the current situation, our office is not staffed until further notice. We are happy to process your requests by email office-ise@iism.kit.edu

 
Easy Care Technology and Research Group ISSD launch strategic partnership
Easy Care Technology and Research Group ISSD launch strategic partnership

The research group "Information Systems & Service Design" headed by Prof. Mädche and Easy Care Technology launch a strategic partnership...more

Christian Fleig
Successful PhD defense by Christian Fleig Successful PhD defense by Christian Fleig „Design of a Data-driven Decision Support System for Business Process Standardization“ Prof. Dr. Kay Mitusch, Prof. Dr. Ali Sunyaev, Prof. Dr. Alexander Mädche, Prof. Dr. Gerhard Satzger) with his research. mehr
 
Stefan Morana appointed as Assistant Professor of “Digital Transformation and Information Systems” at Saarland University
Stefan Morana appointed as Assistant Professor

Stefan Morana appointed as Assistant Professor of “Digital Transformation and Information Systems” at Saarland University

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jobopening
New Job Opening: Doctoral Scholarship "Human-AI Interaction"

Join us! New doctoral scholarship with a focus on "Human-AI Interaction (esp. Intelligent Assistants)" at the Karlsruhe School of Services (KSOS).

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Paper accepted for publication in Management Information Systems Quarterly (MISQ)

The paper “Achieving Effective Use when Digitalizing Work - The Role of Representational Complexity“  by Jens Lauterbach, Benjamin Mueller, Felix Kahrau and Alexander Maedche has been accepted for publication in Management Information Systems Quarterly...more

Article in Künstliche Intelligenz published
Article in Künstliche Intelligenz published

The article “Power to the Oracle? Design Principles for Interactive Labeling Systems in Machine Learning“ by Mario Nadj, Merlin Knaeble, Maximilian Xiling Li and Alexander Maedche has been published in Künstliche Intelligenz...more

 
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Presentations and KD2Lab Visit @ Nacht der Wissenschaft

Members of the Institute of Information Systems and Marketing actively engage in this years „Nacht der Wissenschaft“ taking place on January 24th 2020...more

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Presentation at 6th International Chatbot Summit

Ulrich Gnewuch gave a presentation about our research on the design of chatbots at this year's Chatbot Summit in Berlin.

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Presence at Wirtschaftsinformatik Conference WI-2020
Presence at Wirtschaftsinformatik Conference WI-2020 The research groups of Prof. Mädche, Prof. Satzger, and Prof. Weinhardt from IISM and KSRI will be present at at the 15th International Tagung Wirtschaftsinformatik (WI-2020) External Link in Potsdam with 9 publications: mehr
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Participation at CONVERSATIONS 2019 in Amsterdam

The ISSD research group participated at CONVERSATIONS 2019, the 3rd International Workshop On Chatbot Research in Amsterdam, Netherlands...more

 
New online course DORIS available
New online course DORIS available The online course DORIS (Design-oriented Research in Information Systems) is now available for students. mehr
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New Research Project: digilog@BW


Digitalisation is changing social coexistence in a variety of ways, some of which are fundamental. The aim of digilog@bw is to analyse the influence of digitalization on people and the resulting social changes in an interdisciplinary way...more

 
Research Talk Series on Digitalization
Research Talk Series on Digitalization

The new research talk series on digitalization serves the exchange of contemporary topics and results in digitalization research delivered in the field of Information Systems. Nationally and internationally renowned scientists of the IS discipline present their current work and put it up for discussion. Further information is available here.

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