The research group “Information Systems & Service Design” (ISSD) headed by Prof. Mädche focuses in research, education, and innovation on designing interactive intelligent systems. The research group is positioned at the intersection of Information Systems (IS) and Human-Computer Interaction (HCI). Our mission is to create impactful scientific knowledge for designing interactive intelligent systems to increase human productivity and well-being. We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.
We would like to wish Merry Christmas and a Happy New Year to our students and partners.
We thank you for your cooperation in 2021.
Our office will be closed from December 23rd and we'll be picking up – at least virtually via email or phone – on January 3th 2022.More
The German broadcaster ARD recently published a documentary about robots as our partners of the future. The documentary featured our doctoral researcher Florian Onur Kuhlmeier, who is designing a chatbot to treat depression in youth (CADY).More
The paper “Understanding the impact of control levels over emotion-aware chatbots” by Ivo Benke, Ulrich Gnewuch, and Alexander Maedche has been accepted for publication in the Journal “Computers in Human Behavior” (CHB).
Further information is available hereMore
As part of our bachelor lecture”Information Systems I“ the head of Company Builder of EnBW AG, Christopher McLachlan, will provide insights on digitalization and innovation at EnBW on December 13th 2021, 6 PM.
As part of our master lecture „Engineering Interactive Systems“ Filip Grgic (Design Strategist) will provide insights on design practices at Microsoft on December 21th 2021, 10 AM.
As part of the project ABBA (AI for Business | Business for AI) we will educate students in how to embed Artificial Intelligence (AI) technologies in AI-based Information Systems in order to create business value. The project runs 4 years, has a volume of 4,24 million Euro, and is carried out in cooperation with University of Hohenheim, University of Bayreuth and Frankfurt University of Applied Sciences. Further information is available here.More
Congratulations to Respeak! The young start-up, founded by two former doctoral students at IISM, won the first place at the Hightech Cup Elevator Pitch Event in Stuttgart in mid-October. The team thus secured a ticket for the state finals of the “Start-up BW Elevator Pitch 2021”. The start-up has set itself the goal of transforming surveys into dialogues. We're already keeping our fingers crossed for the finals.More
The german magazine Computerwoche recently published an article entitled “How AI supports employees” about the impact of software robots on employees and human-centric ways to design and implement such software robots in the energy industry, which the ISSD group is currently researching in the MeKIDI project.
You can find the full interview here.More
Are you a student who wants to get into flow more often and self-improve your own work life? If yes, we would like to invite you to our research study "Flow Up Yourself"! We are investigating how students can improve their own well-being and productivity by getting deeper insights into their flow state. The study will take place from 29th November until 5th December 2021.
You want to participate? Visit our website!More
Join our research group as a research assistant and doctoral student to support our exciting research activities in the field of designing human-software robot interaction. Further information is available here.More
Are you interested in humane AI-based process automation, specifically regarding the energy sector? We would like to invite you to the half-time event of the MeKIDI project, where we will present first results from all 3 experimental spaces. The online event will take place on October 26th, 10 AM to 2PM in our virtual venue. Participation in the event is free of charge – just sign up here.More